Report a Lost or Stolen Debit Card
To report the card lost or stolen and to order a replacement card, call 1-800-272-3286.
Customer care hours:
8:00 AM – 6:00 PM CST (M-F)
8:00 AM – 12:00 PM CST (Sat)
CUSTOMER CARE: 1-800-272-3286
After-Hours 24/7: (866) 802-6091
Visa Global Customer Assistance: (for reporting a lost or stolen Debit Card after hours)
(800) 847-2911
Need to Activate Your New Debit Card?
To activate your debit card, please follow the instructions below:
To activate your card, call 24/7
- Domestic: 1–800–992–3808
- International: 1-614-564–3074
Continue to follow the voice prompts to set your Personal Identification Number (PIN).
After setting your PIN, you can begin using your debit card.
You may also call this number if you ever want to reset your PIN to a new number.
